Don’t get caught out without your prescription medicine

If you rely on regular medication, make sure you get your repeat prescription request in, in good time. 

The turn-around time for routine repeat medicines is usually a week, so allow for this. Make sure you don’t run out over a weekend or a bank holiday.

To get a repeat prescription, please:

• Use the NHS app or your GP practice’s online form to make a request or use the repeat medication slip from your last prescription and place it in the prescription collection box at reception of your GP practice.
• If you are unable to do that, then contact your GP practice directly during their opening times to discuss how to access your repeat prescription.
• If you regularly get the same prescription medicines, ask your GP practice about electronic repeat dispensing This is where you will not need to contact your GP practice every time you need a repeat prescription. Instead, you can go directly to your nominated pharmacy for an agreed period of time.
• If your GP Practice is closed and you have run out of medication, please contact your local pharmacy for advice.

As a last resort only, NHS 111 will supply emergency repeat medications during the out of hours period. However, this will only be done in clinically exceptional circumstances. You are likely to only get a limited number of days’ supply depending on the medication and will need to arrange your medicines again via your GP practice.

Please help us help you by ordering your medicines in good time.