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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – [email protected]

Please write to our head office:

Governance & Compliance Team, 3rd Floor, Arndale House, The Mall, Luton LU1 2LJ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

[email protected]

Write to us: Continuing Healthcare Department, 3rd Floor, Arndale House, The Mall, Luton, LU1 2LJ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights


23 February 2024

February 2024 – Update on Health and Care Services in Leighton Buzzard

1.We are pleased to confirm that additional clinics to respond to winter pressures continue in the Town, led by hard working primary care teams. Appointments…


21 February 2024

“Please use NHS services wisely” call as new NHS strike goes ahead

Senior doctors in Bedfordshire, Luton and Milton Keynes have again warned of potential disruption to local health services over the next week, as further industrial…


19 February 2024

ICB appoints Board-level champion to oversee progress on DennyReview health and inclusion

Lorraine Sunduza, interim Chief Executive of East London NHS Foundation Trust (ELFT), has been appointed Board champion to support the system response to the Denny Review by the Bedfordshire, Luton…


14 February 2024

Look after your heart health this Valentine’s Day

Tennyson famously wrote that “In the Spring a young man’s fancy lightly turns to thoughts of love,” but as Valentine’s Day arrives, local doctors have urged men and women of…


12 February 2024

Parents urged to use half term as chance to catch up on…

Parents of children who are not fully vaccinated against measles have been urged to use this February half term as an opportunity to get them the protection they need, as…


9 February 2024

NHS waiting list in East of England falls for third month in…

The NHS waiting list in the East of England fell in December for the third month running, despite ongoing industrial action and winter pressures continuing to hit the region’s health…