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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

22 July 2025

Patients urged to “please use NHS services wisely” ahead of planned NHS…

Patients in Bedfordshire, Luton and Milton Keynes have been urged to help the local NHS to preserve care for those who most need it, ahead…

News

22 July 2025

Local residents get answers to their cancer questions at shopping centre events

Hundreds of residents in Bedfordshire, Luton and Milton Keynes have received answers to their questions about cancer and cancer screening, following a series of outreach…

News

18 July 2025

More than half of local people now have the NHS App on…

More than half of patients in Bedfordshire, Luton and Milton Keynes have now downloaded the NHS App, new figures show. More than half of local residents have now signed up…

News

18 July 2025

NHS recruitment drive in Luton to support working-class communities

People from working class communities in Luton will be among those supported onto the NHS career ladder, as the Government’s Plan for Change tackles rampant health inequalities and gets Britain working.…

News

15 July 2025

Tragic death from measles prompts vaccination reminder to families

Parents in Bedfordshire, Luton and Milton Keynes have been alerted to the risk of measles, following reports this weekend that a child has sadly died of the disease in Liverpool.…

News

9 July 2025

More patients seen at extended-hours clinics in Bedfordshire, Luton and Milton Keynes

Over 194,000 patients in Bedfordshire, Luton and Milton Keynes have taken advantage of ‘enhanced access’ appointments at general practices, which offer health services to people outside conventional opening hours. Figures…