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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

29 January 2026

Urgent dental appointments now available in Bedfordshire, Luton and Milton Keynes

Extra appointments are available now for people in Bedfordshire, Luton and Milton Keynes who need urgent or emergency dental care. There are 700,000 extra urgent…

News

20 January 2026

Pharmacy First sore throat consultations up by over 80% as winter illnesses…

New figures from NHS England show that almost 5,000 patients in Bedfordshire, Luton and Milton Keynes used the Pharmacy First scheme to get treatment for…

News

19 January 2026

Have your say on proposals to relocate Mount Vernon Cancer Centre to…

From today (Monday 19 January), members of the public, patients, staff and stakeholders can share their views on proposals to relocate the Mount Vernon Cancer Centre to a new, purpose-built…

News

16 January 2026

NHS to protect children against chickenpox following vaccination schedule change

Children in Bedfordshire, Luton and Milton Keynes will be offered routine immunisation against chickenpox on the NHS, following a change to the MMR vaccine. Children will be protected against chickenpox…

News

14 January 2026

Take control of your family budget with help towards health costs

If you’ve made a New Year resolution to improve your household finances, it may be useful to know that you could get help with health costs. Although most NHS treatment…

News

18 December 2025

Youth Parliament members hope to ‘go viral’ to help the NHS this…

A group of young people from the Central Bedfordshire Youth Parliament could be heading for worldwide social media fame after creating a series of video posts for the local NHS…