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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, 3rd Floor, Arndale House, The Mall, Luton LU1 2LJ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, 3rd Floor, Arndale House, The Mall, Luton, LU1 2LJ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

20 December 2024

Walk-in winter vaccinations to continue despite closure of booking service for flu…

Local residents who have yet to take up the offer of free vaccinations against flu and COVID-19 this winter have been reminded that they can…

News

19 December 2024

Remote monitoring toolkits are reassuring families of local residents receiving home care

The Whzan Blue Box contains various wireless, portable instruments which enable care providers to identify signs of deterioration and illness earlier. Through regular readings of…

News

17 December 2024

Get the care you need this Christmas

Most NHS services in the community will close for at least some of the Christmas period, but a senior local doctor has issued guidance on how patients can access care…

News

16 December 2024

Advice for parents on common childhood winter illness

A senior local nurse has urged parents to prepare for common illnesses which children often experience during the winter months. Understanding these winter ailments and how to manage them is…

News

13 December 2024

Remember to order your repeat prescriptions in time for Christmas

A senior local pharmacist is urging residents to ensure that they have enough supply of any medications they need to last them over the festive period. With many practices and…

News

12 December 2024

NHS flu vaccination campaign set to hit key milestone

Local NHS workers are expected to hit a landmark sometime in the next few days, with the delivery of the 250,000th flu vaccination of the winter in Bedfordshire, Luton and…