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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

31 October 2025

Local general practices offer more appointments than the same period last year

The number of appointments available at general practices in Bedfordshire, Luton and Milton Keynes has shown a further increase. Figures published by NHS England reveal…

Case Study

27 October 2025

Innovative facial analysis app recognises pain in care home residents

Danecroft is a 34-bed care home in Bedford, predominantly caring for people living with dementia but also other conditions such as Parkinson’s and MS. Since…

News

24 October 2025

Half term clinics to offer catch-up vaccinations for children

Parents of children who are behind on any of their immunisations have been reminded that there will be an opportunity to catch up on any missed vaccinations during the half…

News

17 October 2025

Local care providers use digital toolkit to monitor vital signs and prevent…

A remote monitoring toolkit has demonstrated potential for empowering care staff to make data-led healthcare decisions about the people they care for. The Whzan blue box measures vital signs such…

News

15 October 2025

One in five eligible people has already had their flu jab

One in five people eligible for the flu immunisation in Bedfordshire, Luton and Milton Keynes has already had their vaccination, new figures show. It’s always a good idea to get…

Case Study

9 October 2025

Robotic pets comfort Bedford care home residents with dementia

Bedford-based care home residents are reaping the benefits of robotic therapy pets. Hepworth House Residential Care Home has 15 residents and since April 2025, two residents with dementia have been…