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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

11 June 2025

Bike Week 2025: Pedalling towards health – for us and the planet

During Bike Week (9-15 June), Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB) is encouraging residents to take to two wheels – for better…

News

9 June 2025

Men’s Health Week 2025: early diagnosis saves lives

As Men’s Health Week (9-15 June) commences, Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB) is urging men to prioritise their health by seeking…

News

6 June 2025

Local general practices offering 16% more appointments than last year

The number of appointments available at general practices in Bedfordshire, Luton and Milton Keynes has risen again, according to new figures released by NHS England. The data – covering January…

Case Study

4 June 2025

Digital care records help local care provider to deliver safer, better and…

In September 2024, Sembia Johnson joined M&C Home Support Limited, Bedfordshire as Registered Manager. With 19 staff and 24 clients, the company has been growing steadily since husband-and-wife team Marco…

News

2 June 2025

Celebrating Volunteers’ Week: building trust and stronger communities

As part of Volunteers’ Week (2-8 June 2025), Bedfordshire, Luton and Milton Keynes Integrated Care Board (ICB) is celebrating the vital role volunteers play in supporting health and care across…

News

29 May 2025

More than half a million Pharmacy First consultations provide fast access to…

More than 600,000 consultations have taken place in the East of England since the launch of the Pharmacy First service last year, enabling people to receive fast treatment from high…