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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, 3rd Floor, Arndale House, The Mall, Luton LU1 2LJ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, 3rd Floor, Arndale House, The Mall, Luton, LU1 2LJ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

14 April 2025

Patients urged to order repeat prescriptions before holiday weekends

People who take regular medications have been urged to check they have sufficient supplies to last the long Easter weekend (Good Friday, 18 April to…

News

9 April 2025

ICB welcomes prospect of better health through boosts to local economy

Health chiefs have expressed their delight at the prospect of better health for local people, following two major economic announcements in recent days. An artist’s…

News

8 April 2025

Breaking down barriers: Breast screening awareness event empowers neurodiverse adults

Autistic adults and those with learning disabilities were invited to attend an event to learn more about breast screening and the importance of early diagnosis of breast cancer. An X-ray…

News

8 April 2025

Innovative mentoring programme transforms leadership

A groundbreaking mentoring initiative at Bedfordshire, Luton and Milton Keynes Integrated Care Board and Bedfordshire Hospitals NHS Foundation Trust is reshaping workplace culture and transforming leadership in a bid to…

News

3 April 2025

New children’s vaccination catch-up clinics announced for Easter holidays and beyond

A list of forthcoming catch-up clinics has been published, for children who have not received all of their routine immunisations. Parents have been encouraged to check their child’s vaccination record…

News

2 April 2025

New Women’s Health Network launched in Luton

Luton’s Women’s Health Network has been officially launched – putting women’s health at the forefront of the agenda and providing help and support to 112,000 women who live in the…