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If you would like to contact us, need more information or would like to send feedback, please follow the relevant contact link below.

Patient Enquiries and Complaints

If you wish to make an enquiry please email us – blmkicb.contactus@nhs.net

Please write to our head office:

Governance & Compliance Team, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Tel: 0800 148 8890 – phonelines are open 09.00 to 12.00, Monday to Friday.  Messages can be left on our answerphone at all other times and our Enquiries and Experience Team will get back to you within 3 working days.

If you wish to make a compliant, please see our Complaints and Concerns page

Continuing Healthcare

blmkicb.chc@nhs.net

Write to us: Continuing Healthcare Department, Ground West, Priory House, Monks Walk, Chicksands, Shefford SG17 5TQ

Media enquiries

For media enquiries please see our media enquiries page.

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Latest news and highlights

News

25 September 2025

Personalised care is the focus for local patients

improve their wellbeing, as part of a national awareness week. Personalised care represents a new relationship between people, professionals and the health and care system. …

News

24 September 2025

NHS makes it easier than ever to protect two and three year…

For the first time, parents across the East of England will be able to get their two and three year olds vaccinated against flu at…

News

12 September 2025

Groundbreaking local cancer project shortlisted for major national award

Pioneering work to tackle health inequalities in cancer treatment in Luton has been shortlisted for one of the health sector’s most prestigious awards. A spotlight on an empty chair at…

News

12 September 2025

“Know your numbers” call to patients amid hidden blood pressure risk

As many as 100,000 people in Bedfordshire, Luton and Milton Keynes could be living with undiagnosed high blood pressure, potentially putting them at risk of heart attacks, strokes, kidney disease…

Case Study

11 September 2025

RoboPets have made a real difference to older, cared-for people in Bedfordshire

In September 2024, Sembia Johnson joined M&C Home Support Ltd in Bedfordshire as Care Manager, and in February 2025 became the Registered Manager. The company, founded in 2022 by husband-and-wife…

News

10 September 2025

Eligible residents urged to get protected against flu this winter

People who qualify for a free NHS flu vaccination this winter have been reminded to make a plan to receive it, as the annual campaign kicks off in Bedfordshire, Luton…