Moments That Matter

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Health and care professionals working in Bedford Borough, Central Bedfordshire, Luton and Milton Keynes are joining forces to change things for the better. Innovations and new ways of working are helping to enable residents to live longer, healthier lives.

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Integrated Care Systems (ICS) mark a new way for NHS organisations, local councils, Healthwatch and voluntary, community and social enterprise organisations to work together. In Bedfordshire, Luton and Milton Keynes, our ICS is called the Health and Care Partnership and aims to make a positive difference to the 1 million residents who live here. Read more about our Partnership.

We want to show-case real-life examples, through the eyes of local people, where joined-up working has resulted in better outcomes for residents and our healthcare services. We’re calling these Moments that Matter.

Our Health Conversations on… podcast series focuses on the benefits of joined-up working across the ICS and the impact this has on local people and the opportunities it presents for new ways of working for better health outcomes. Listen to our podcasts.

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Latest news and highlights

Case Study

11 August 2025

Learning disabilities care provider uses digital records to improve care

A local care organisation that provides care to people with a learning disability has been reaping the benefits of using digital care records. Winray Care…

News

5 August 2025

Chairs which can lift people who fall in their own homes reduce…

A chair which helps lift people safely and quickly in an emergency after a fall has been proven to reduce avoidable ambulance call-outs and associated…

News

30 July 2025

Patients thanked for using NHS services appropriately during doctors’ strike

A local NHS leader has thanked patients for following recent advice to use services appropriately during strike action by resident doctors, but has warned that it will take time for…

Case Study

28 July 2025

RoboPets help combat loneliness among elderly Milton Keynes residents

In April 2016, Laila Adatia founded Intrust Care Ltd, a home care provider based in Milton Keynes that now supports over 120 clients. In February 2025, Laila introduced four robotic…

News

22 July 2025

Patients urged to “please use NHS services wisely” ahead of planned NHS…

Patients in Bedfordshire, Luton and Milton Keynes have been urged to help the local NHS to preserve care for those who most need it, ahead of a national strike by…

News

22 July 2025

Local residents get answers to their cancer questions at shopping centre events

Hundreds of residents in Bedfordshire, Luton and Milton Keynes have received answers to their questions about cancer and cancer screening, following a series of outreach events across the region. Cancer…