Patients thanked for using NHS services appropriately during doctors’ strike

A local NHS leader has thanked patients for following recent advice to use services appropriately during strike action by resident doctors, but has warned that it will take time for things to get back to normal following its conclusion this morning (Wednesday 30 July).

Dr Andrew Rochford, chief medical officer at Bedfordshire, Luton and Milton Keynes Integrated Care Board has said that disruption caused by the action could continue to affect patient care for the next few days.

Dr Rochford also thanked the overwhelming majority of patients who heeded his earlier plea to use NHS services wisely, with the NHS 111 telephone line, its online counterpart, general practices and pharmacies all experiencing busier days than usual.  This allowed local hospitals to concentrate on providing care to those patients who most needed it.

Dr Rochford said:

“Patients should be aware that, despite doctors’ return to work, we may continue to feel the effects of the strike.

“We will continue to do everything in our power to minimise disruption and prevent harm to patients.

“I’d like to thank senior clinicians who stepped in to cover gaps in the rota, and all local people for choosing the right services for them while the strike was taking place.  We know that some patients have experienced delays in admissions and discharges, as well as postponed operations, and I am sorry to everyone who has been affected.

“Please continue to use NHS 111 by phone or online, your local pharmacist, or your local practice for advice and support.”