We want everyone to be able to access our health and care services, but know that there are barriers for some people – whether language barriers or that people have additional needs. This means that some people do not receive the healthcare they need.  

In 2020, we started a community led review to really understand why people accessed services differently and why some people believed the NHS was not for them. We asked Reverend Lloyd Denny, a well-respected pastor and community leader from Luton to lead the work and we called it The Denny Review.

We listened to people from different backgrounds, including migrants, people who are homeless, Gypsies, Roma people and Irish travellers, LGBTIQ people, those from disadvantaged communities and people with learning disabilities and physical disabilities. They told us about their experiences, the problems they face, and they worked with us to design some recommendations that they believe will make things better. 

Reverend Denny published his independent report in September 2023, and since then we have been working with health and care organisations to act on that feedback and agree a plan to take the recommendations forward.

Join us and share your ideas on what else we can do to create a health and care system that works better for everyone.

Register your place on this link