Services to support care homes

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Useful contacts for care homes:

  • Bedford Borough

    Bedford Borough

    Minor illness BLMK ICB Homely Remedies Toolkit 
    BLMK ICB Self Care Toolkit for care homes
    Local Pharmacies
    GP advice /primary care In hours: Care home aligned GP* or patient’s registered GP.
    Out of hours: 111

    Community nursing advice and support, general,  specialist, rapid response, complex care, therapy

     

    Community Mental Health Team - Older Adults (for residents currently receiving this service)

    ELFT  SPOA 24/7

    0345 602064

    01234 880345 Mon-Fri 09.00-17.00
    Urgent care 111 24/7
    Mental Health Crisis Team 111 option 2 24/7
     
    Medical or mental health emergency – serious illness or injury, life at risk 999 24/7
    End of Life and Palliative care services, telephone, advice, support and care Sue Ryder Palliative Care Hub 24/7
    01767 641 349
       
    Dementia Intensive Support Service 07880 078843 7 days 09.00-20.00
    For referral form email: [email protected]
    Infection Prevention and Control advice - [email protected]
           
    *For queries regarding care home aligned GP  contact [email protected]  

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  • Bedford Borough Community Nursing and therapy services accessed via ELFT SPOA 0345 602064

    Bedford Borough Community Nursing and therapy services accessed via ELFT SPOA 0345 602064

    District Nursing Service 24/7
    Mon-Fri services 09.00-17.00
    Specialist Palliative Care Nursing Service (on call at weekends)
    Parkinson’s Nursing Service
    Rare Neurological Nursing Service
    MS Nursing Service
    Epilepsy Nursing Service
    Tissue Viability Nursing Service
    Heart Failure Nursing Service
    Warfarin Nursing Service
    Complex Care Nursing Service (daily calls to care homes)
    Tuberculosis Nursing Service
    Podiatry Service

    Community Matrons
    Community Physio

    Community Occupational Therapy
    Community Psychology Service
    Speech and Language Service
    Continence Nursing Service
    Phlebotomy 08.00-16.00
    Wheelchair Service 08.30-16.30
  • Central Bedfordshire

    Central Bedfordshire

    Minor illness BLMK ICB Homely Remedies Toolkit 
    BLMK ICB Self Care Toolkit for care homes
    Local Pharmacies
    GP advice /primary care In hours: Care home aligned GP* or patient’s registered GP.
    Out of hours 111

    Community nursing advice and support, general,  specialist, rapid response, complex care (Ivel Valley), therapy

     

    Community Mental Health Team - Older Adults (for residents currently receiving the service)

    ELFT   SPOA 24/7
    0345 602064

    South 01582 656529 Mon-Fri 09.00-17.00

    Mid 01767 224181 Mon-Fri 09.00-17.00

    Urgent care 111  24/7
    Mental Health Crisis Team 111 option 2 24/7
     
    Medical or mental health emergency – serious illness or injury, life at risk 999 24/7
    End of Life and Palliative care services, telephone, advice, support and care Sue Ryder Palliative Care Hub 01767 641 349
    Keech 24/7 08081 807788
     
    Dementia Intensive Support Service  07880 078843 7 days 09.00-20.00
    For referral form email: [email protected]
    Infection Prevention and Control advice [email protected]
           
    *For queries regarding care home aligned GP  contact [email protected]   

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  • Central Bedfordshire Community Nursing and therapy services accessed via ELFT SPOA 0345 602064

    Central Bedfordshire Community Nursing and therapy services accessed via ELFT SPOA 0345 602064

    District Nursing Service 24/7
    Mon-Fri services 09.00-17.00
    Specialist Palliative Care Nursing Service (on call at weekend)
    Parkinson’s Nursing Service
    Rare Neurological Nursing Service
    MS Nursing Service
    Epilepsy Nursing Service
    Tissue Viability Nursing Service
    Heart Failure Nursing Service
    Complex Care Nursing Service (Ivel Valley & West Mid Bedfordshire) Daily calls to care homes
    Tuberculosis Nursing Service
    Podiatry Service

    Community Physio

    Community Matrons

    Community Occupational Therapy
    Community Psychology Service
    Speech and Language Service
    Continence Nursing Service
    Phlebotomy 08.00-16.00
    Wheelchair Service 08.30-16.30
  • Luton

    Luton

    Minor illness BLMK ICB Homely Remedies Toolkit
    BLMK ICB Self Care Toolkit for care homes
    Local Pharmacies
    GP advice /primary care In hours: Care home aligned GP* or patient’s registered GP.
    Out of hours 111

    Community nursing advice and support, general,  specialist, rapid response (acutely unwell)

    Community Mental Health Team - Older Adults (for residents currently receiving the service)

    CCS SPOA 24/7 0333 4053000
    01582 656529 Mon-Fri 09.00-17.00
    Urgent care 111 24/7
    Mental Health Crisis Team 111 option 2 24/7
    Medical or mental health emergency – serious illness or injury, life at risk 999 24/7
    End of Life and Palliative care services, telephone, advice, support and care CCS SPOA Mon-Sun 08.00-18.00 0333 405300
      Out of hours: Keech 24/7 08081 807788
    Infection Prevention and Control advice [email protected]
       
    *For queries regarding care home aligned GP  contact [email protected] 

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  • Luton Community Nursing and therapy services accessed via ELFT SPOA (0345 602064)

    Luton Community Nursing and therapy services accessed via ELFT SPOA (0345 602064)

    ELFT  SPOA: 0345 602064
    Wheelchair Service Mon-Fri 08.30-16.30
       
    CCS Single Point of contact Contact 0333 405300  
    24 hour 7/7 services  
    Rapid Response/District Nursing  
    7 day services  
    Falls Service Mon-Sun 08.00-18.00  
    Specialist Palliative Care Mon-Sun 09.00-17.00  
    Mon-Fri Non Urgent services 08.00-16.00/09.00-17.00  
    Respiratory  
    Heart Failure Nursing Service  
    Tissue Viability Nursing Service  
    Community Cancer Team  
    Pharmacy Technicians  
    Community Matron Service  
       
    Tuberculosis Nursing Service  
    Community Diabetes Service  
    Phelbotomy, Anti-coag/DVT  
  • Milton Keynes

    Milton Keynes

    Minor illness BLMK ICB Homely Remedies Toolkit    
    BLMK ICB Self Care Toolkit for care homes    
    Local Pharmacies    
    GP advice/primary care In hours: Care home aligned GP* or patient’s registered GP. Out of hours 111    

    Community nursing advice and support, general, specialist

     

     

    Rapid Response - acutely unwell

    Mon-Fri 09.00-17.00 01908 725379    

    Mon-Sun 19.00-02.00 07730 619929

    Weekends 09.00 -17.00
    North MK: 07799 898632
    South MK: 07741 015045

       
    2hr response 07917 173081 24/7    
    Mental Health Advice and Support 0800 0234 650 24/7    
    Urgent care 111 24/7    
    Medical or mental health emergency – serious illness or injury, life at risk 999    
    End of Life and Palliative care services, telephone, advice Willen Hospice    
    Mon–Sun General enquiries: 08.00-22.00 tel 01908 663636    
    Advice line out of hours 17.30-08.00 01908 306962    
    Memory  and dementia support -Care Home Liaison Practitioner 01908 801020 Mon-Fri 09.00-17.00    
       
    Infection Prevention and Control advice - [email protected]    
    Falls Prevention Sercice Mon-Fri 09.00-17.00 01908 686751    
    *For queries regarding care home aligned GP  contact [email protected]  

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  • Additional Milton Keynes Community Services CNWL available Mon-Fri 0900-1700

    Additional Milton Keynes Community Services CNWL available Mon-Fri 0900-1700

    Tissue Viability Team: 01908 725772, [email protected]
    Continence Team: 01908 801444, [email protected]
    Specialist Therapy Services
    PD, MS, Epilepsy, Stroke, BI, Rare Neuro Conditions: 01908 724538
    Neuro Rehab: 01908 724633
    Early Stroke Rehab Team: 01908 724599
    Podiatry: 01908 724 595
    Speech & Lang (Adult):  01908 725292
    Dermatology: 01908 725656